Welcome to Livearti.com
Booking, Payments & Transaction Safety Policy
1. Free Booking Requests
Submitting a booking request on LiveArti is free unless a specific platform fee is clearly displayed.
2. Service Charges
Free booking does not mean that the selected puja, consultation, product, or other service is free.
3. Direct Payments
Payments for products and services are arranged directly between the customer and the respective provider, vendor, Pandit, Pujari, astrologer, or Temple.
4. No Platform Payment Collection
Unless expressly stated otherwise on LiveArti, the platform does not collect, hold, or process payments between customers and providers.
5. Booking Approval
Submitting a booking request does not guarantee confirmation. The provider may need to review and approve the request before the service is confirmed.
6. Advance or Booking Charges
A provider may request an advance or booking charge before approving a request. Before paying, customers should confirm the amount, purpose, booking status, and applicable refund conditions.
7. Verify Before Paying
Customers should independently verify the provider’s identity, contact details, service description, and payment instructions before making any payment.
8. Confirm All Charges
Please confirm the total cost, including any advance, travel expenses, puja materials, additional services, or other applicable charges, before agreeing to proceed.
9. Refund and Cancellation Terms
Before making a payment, customers should ask the provider about cancellation charges, refund eligibility, rescheduling, and the procedure for requesting a refund.
10. Payment Responsibility
Customers make direct payments at their own discretion. Any transaction should be based on their own verification and understanding of the agreed terms.
11. Payment Disputes and Fraud
LiveArti is not a party to private payment transactions between customers and providers and, to the extent permitted by applicable law, is not responsible for disputes or losses arising from such transactions. This does not exclude any legal responsibility that cannot lawfully be excluded.
12. No Mandatory Purchase
LiveArti does not require customers to purchase any product or service. Customers may decide whether to proceed after reviewing the details and charges.
13. Protect Your Payment Details
Never share your OTP, UPI PIN, banking password, card PIN, or other confidential financial credentials with a provider or anyone claiming to represent LiveArti.
14. Keep Payment Records
Customers should retain payment receipts, transaction references, booking confirmations, and written communication with the provider.
15. Contact and Clarify Before Proceeding
If any booking charge, payment request, refund condition, or service detail is unclear, contact the provider for clarification before paying or proceeding with the booking.
By submitting a booking request, customers acknowledge that they have been advised to read this policy and understand the payment-related risks and responsibilities associated with direct transactions.
Last Updated: 18 October 2026